Activity Management
- Create actions and attach them to customer or supplier records and specific contacts in the organisation.
- Import customer details from external sources and use these to create call lists.
- Manage call activity, including objectives, results, call durations and follow-ups.
- Create actions and delegate them to other individuals. Rules can be specified that control this.
- Track an activity through the different phases of completion.
The ability to manage and streamline activities in your organisation is vital to ensure that you are providing your customers with the best possible service. Co-ordinating activities and tracking what each individual's responsibilities are can be a daunting task. Auria's activity management provides you with a central resource for tracking activities that are either internal to your organisation or related to customer service. These facilities are an integral part of the system and provide all of the features required to quickly and efficiently organise and plan your time.
Flexibility
A huge range of features built-in as standard with the ability to have the solution customised to meet your precise requirements. With a robust and reliable core, Auria lends itself to being tailored quickly and cost-effectively.
Efficiency
Do more and be more effective with a fully integrated, robust and tested system. Save time tracking business activities in multiple disparate systems and bring everything together as one complete and cohesive structure.
Reliability
A tried and tested system, with clients in a number of different industries, Auria has proven itself to be a safe choice. We created Auria over twenty years ago and over this time we have incrementally developed it and continue to ensure its quality and reliability.